How to help people change their minds
June 28, 2013 Comments Off on How to help people change their mindsRead moreThere are five steps:
(1). Active Listening: Listen to their side and make them aware you’re listening.
(2). Empathy: You get an understanding of where they’re coming from and how they feel.
(3). Rapport: Empathy is what you feel. Rapport is when they feel it back. They start to trust you.