Does someone you know need help?
December 23, 2013 Comments Off on Does someone you know need help?Read moreTo get the outcome you want, you need to attentively listen to the person complain about the problem in order to find a non-confronting way in. Focus on normalizing the problem – making it seem like a normal, everyday behaviour – and creating an alliance with the person. Do not be tempted to offer advice, which comes across as “I’m normal; you’re not.”